Incident Details

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Openreach API Interaction18/12/2020 14:52

Resolved [18/12/2020 16:21]

We are now receiving responses from the various affected systems. Confirmation of a resolution hasn't been announced by Openreach, so services should be considered at risk.

Identified [18/12/2020 14:52]

We are aware of issues interacting with Openreach's EMP platform. This will be impacting a number of services from placing and modifying WLR3 orders, as well as broadband tasks including the broadband checker. Apologies for the inconvenience this may cause. As soon as we receive further details or an ETA from Openreach we will relay these.

Current Status