Incident Details

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Shared Hosting - Server 3721/08/2020 15:45

Resolved [21/08/2020 17:29]

A faulty network has been replaced and service restored. Apologies for the delay in resolution, it wasn't obvious that the card may have been at fault.

Identified [21/08/2020 15:45]

We are aware of issues affecting server 37 on the shared hosting platform. The issue is linked to a private LAN issue preventing communication to our MySQL cluster. We hope to have a resolution shortly. Apologies for the disruption caused.

Current Status