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Broadband Incident in the North of England23/07/2020 13:40

Resolved [23/07/2020 17:25]

Following a small fire at one of our Newcastle Upon Tyne exchanges earlier today, Openreach have now restored power to all services. All Broadband and Ethernet services should now be up and working.

Identified [23/07/2020 13:40]

We have been informed by our carriers that their Network monitoring has identified that Multiple exchanges are experiencing total loss of services in the North East region.

We would suggest checking our control panel at for more details of this outage.

Current Status