Incident Details

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BT Wholesale based connections down26/09/2018 11:57

Resolved [02/10/2018 09:47]

Update [26/09/2018 13:01]

We are seeing the majority of connections back online now. If you have any that aren't back online, please power cycle the router.

Identified [26/09/2018 12:23]

BT have given an estimated resolution time of 16:53 today. They have not yet released detail of the cause of the issue.

Investigating [26/09/2018 11:57]

A number of BT Wholesale connected circuits in the London area have lost their connection and have not yet come back. We are investigating, it looks like a wider issue within BT. More info to follow.

Current Status