Incident Details

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Connectivity Issues16/12/2022 17:07

Resolved [21/12/2022 21:26]

Investigating [16/12/2022 17:07]

We unexpectedly lost around several thousand broadband sessions on two LNSs at Telehouse West due to an issue on the Telehouse West core. These sessions should all have reconnected, or be in the process of doing so, to LNSs at other PoPs within our network. Apologies for the disruption this may cause. We will share further details once understood.

Current Status