Incident Details

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Virgin NNI Failure16/12/2021 17:52

Resolved [16/12/2021 23:38]

Virgin have identified and corrrected a fibre break as of 23:10. This was part of a wider major service outage. Service has now been restored to the impacted circuits. Full details of the issue have been relayed as part of the incident available within the control panel. We apologise for the disruption caused.

Investigating [16/12/2021 17:52]

We have a failed NNI impacting some Virgin circuits. Circuits dropped around 17:20. We will reflect affected circuits in the control panel shortly.

Current Status